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Certificados y Derechos de Petición en Colombia

¿Necesitas un certificado de alguna entidad publica o privada en Colombia? o ¿necesitas ejercer tus derechos como ciudadano y obtener una respuesta a tus peticiones?

✅ En esta pagina te guiamos y apoyamos para la solicitud de certificados y tramites y te guiamos paso a paso para la redacción y presentación de derechos de petición.

Trámites , Procesos y Certificados

Evita largas filas y tramites para conseguir un Certificado en Colombia. ¿Busca de manera rápida y sencilla tus Certificados, y realiza tus procesos y tramites, fácil y rápido. Descarga certificados de salud o eps, del sena, de la policía, de la procuraduria, de la contraloria, de empresas privadas y muchos mas.

Por falta de información centralizada y detallada, se genera un exceso de procesos, para la realización de cualquier tramite. En Colcertificados.com queremos ayudarte con información y guías actualizadas, para que usted no pierdas tiempo haciendo colas o llamadas a Call Centers, para preguntar sobre procedimientos que aquí, queremos ponemos a tu disposición, con el detalle y el paso a paso de cada proceso.

Derechos de Petición

Haz valer tus derechos fundamentales. Todos los ciudadanos tienen un derecho constitucional para presentar peticiones de interés a entidades públicas o privadas, con la obligación de obtener una respuesta efectiva.

Te enseñaremos, como crear, radicar y responder un derecho de petición, paso a paso.

Navega en nuestro menú superior y encuentra los Certificados y trámites, por Entidad, Temática o Palabra Clave.

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Cómo Radicar un Derecho de Petición

Cómo Radicar un Derecho de Petición

¿Sabes cómo radicar un derecho de petición? Para empezar, es importante conocer como usuario de servicios de telefonía, que existe la posibilidad de presentar peticiones, y más importante aún, mantener un registro de las solicitudes que se hacen a ellas.

y es qué, al radicar un derecho de petición se estará dejando constancia de que se realizó la entrega de una solicitud o demanda ante un funcionario o autoridad pertinente.

Por lo tanto, cuando se radica un derecho de petición, se estará conservando un citado escrito por el tiempo que sea necesario, y que se encuentre dentro del marco legal del proceso en concreto.

A continuación, te mostraremos los distintos modelos para radicar un derecho de petición, dependiendo de la empresa a la que necesites enviar una solicitud.

Cómo Radicar a CODENSA

Esta empresa que se encarga de la comercialización y distribución de energía, la cual le pertenece a Enel; ella se encarga de prestar servicios de calidad que tienen un enfoque tecnológico e innovador.

Para radicar derecho de petición a CODENSA puedes guiarte por el siguiente modelo:

Sin embargo, es muy sencilla la estructura a seguir, y puedes realizar peticiones a CODENSA para llevar a cabo solicitudes, quejas, o reclamos sobre el servicio que están prestando.

Por lo general, las peticiones a esta empresa se llevan a cabo estructuradas por un enunciado; el tema de la petición (queja, reclamo o solicitud); información personal del peticionario; hechos que se exponen dentro de la petición; solicitud explicita y clara sobre lo que se necesita ser resuelto; y por último, las notificaciones que es la dirección y la información a donde llegará la respuesta del derecho de petición.

Radicar Derecho de Petición a Claro

La agencia de telefonía Claro, es otra de las empresas que prestan un gran servicio a miles de colombianos, y al cual puedes radicar tus reclamos, solicitudes, quejas y demás. ¿Sabes cómo hacer una petición a Claro? Sigue el siguiente modelo para facilitar el trabajo:

Modelo Derecho de Petición a Claro

Radicar petición a Claro

¿Quieres editar el texto de nuestro modelo? Aprovecha descargando el documento de nuestro modelo derecho de petición a Claro de esta manera te facilitaremos realizar tu derecho de petición a Claro.

Hacer Derecho de Petición a Movistar

Por otro lado tenemos una de las grandes empresas de telefonía en Colombia; esta es la agencia de Movistar, la cual presta un servicios que va desde telefonía hasta televisión por cable e Internet satelital.

Asimismo, es una empresa que piensa en sus clientes y recibe todo tipo de solicitudes, por lo que es común radicar derecho de petición a Movistar, y si necesitas hacer un documento legal para alguna solicitud a esta agencia telefónica, entonces puedes descargar nuestro modelo de petición a Movistar

Radicar Petición a FAMISANAR

Es una empresa que se encarga de promover el bienestar de la salud, está conformada por la fusión de Cafan y Colsubsidio. Estas son dos de las cajas que mayor servicio familiar presta en Colombia y han unido esfuerzos y experiencia para optimizar el trabajo. Su objetivo principal es cuidar y proteger la salud de los ciudadanos colombianos.

¿Cómo Afiliarse a Famisanar?

Si trabajas con una empresa o con el gobierno, ellos serán los encargados de afiliarte al servicio de Famisanar. A través de la oficina de recursos humano de la empresa o entidad gubernamental se efectúa la afiliación por parte del patrono.

¿Dónde atienden urgencias en Famisanar?

En Famisanar se presta un servicio de urgencias muy completo, tanto en adultos como en pediatría. Existe una larga lista de hospitales y clínicas adscritos a esta asistencia tan importante que se extiende a todo el territorio nacional.

Sin embargo, para saber con exactitud los lugares exactos y las rutas que pasan cerca, debes visitar el sitio oficial de Famisanar. Allí se encuentra toda la información detallada de los centros asistenciales públicos y privados que ofrecen el servicio de urgencias.

Si deseas radicar un derecho de petición a Famisanar, entonces te recomendamos que descargue nuestro modelo de derecho de petición para que te sirva de guía a la hora de emitir tu documento a Famisanar.

Radicar Derecho de Petición a BANCOLOMBIA

Cualquier entidad financiera supervisada por la Superintendencia Financiera de Colombia cuenta con un defensor del consumidor financiero. Este es el canal ideal para radicar cualquier tipo de queja o reclamo que queramos hacerle a un banco, una fiduciaria, o cualquier tipo de entidad de la que seamos clientes en el sistema financiero.

Si crees que una entidad financiera no te prestó de manera adecuada un servicio, tienes derecho a reportarlo al Defensor del Consumidor Financiero. También, lo puedes hacer si crees que el banco o institución financiera no cumple con lo establecido en los contratos suscritos para la prestación de servicios o incumple alguna norma.

Cómo Radicar Derecho de Petición a Entidad Financiera

Existen diferentes formas de radicar un derecho de petición a una entidad financiera, por lo cual te mostraremos dos modelos diferentes con los que podrás redactar este importante documento para realizar solicitudes o emitir cualquier tipo de queja ante dichas instituciones.

Modelo 1 para derecho de petición a entidad financiera

Es importante saber que cualquiera de los dos modelos podrás descargarlos en el siguiente enlace, para que puedas editarlos y utilizarlos en distintas ocasiones para desarrollar tus peticiones.

Descarga Aquí Modelos Derecho Petición para Entidad Financiera:

Asimismo, aunque existan diferentes modelos, estos cuentan con una estructura definida que debes tener en cuenta, dichos elementos para radicar derecho de petición, son los siguientes:

  • Primeramente se colocará un enunciado que vaya identificado con el lugar donde se emite el derecho de petición, la fecha de emisión y a quién va dirigido el derecho de petición. Asimismo, colocar un titulo que haga referencia a la petición que se está realizando, ya sea una queja, reclamo o solicitud.
  • Lo siguiente será el contenido del derecho de petición; en él, deberás identificarte con tus datos expresos de manera correcta y se expondrán las razones por las cuales se esta emitiendo el documento y justificar todo lo que se esta planteando en dicho oficio.
  • Además de colocar los hechos, puedes anexar documentos (conocidos como anexos del derecho de petición a la entidad financiera) que sustenten tus hechos.
  • Por último, escribe la dirección en la cual se emitirá la respuesta a tu derecho de petición.
  • Finaliza con tus datos, e-mail, número de teléfono y tu firma.

¿Cómo radicar un reclamo o queja ante la Superintendencia Financiera en Colombia?

Si, tu caso no ha sido solucionado, directamente por la entidad, puedes acudir a la Superintendencia Financiera de Colombia. Primero debes ingresar a la página web www.superfinanciera.gov.co en la sección “Servicios al Ciudadano” y seguir las instrucciones para radicar tu caso.

Espero sea de ayuda esta información suministrada para que puedas realizar cualquier derecho de petición que desees a la entidad que lo requiera.

Otros artículos de interés, guías, procesos y explicación paso a paso para tus derechos de petición:

  1. Respuesta- Tiempo para Responder un Derecho de Petición
  2. Como Hacer- Como Hacer un Derecho de petición
  3. Foto Multa- Como Hacer un Derecho de petición en Foto Multas
  4. SENA- Certificado Sofia Plus